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An accreditation page holds all information regarding the presence of a person on a particular event (i.e. festival edition). Anyone who applies for an accreditation gets an accreditation page, even if the accreditation hasn’t been granted yet.
Checkpoint is an integrated tool in Filmchief to scan QR codes, to keep track of admissions and to quickly pull up a guest’s timeline. Read more
A Credit represents the functional relationship between an organization or a person with a film, for example a production company or a director.
An Event represents a festival edition (or a one-off event, such as an On Tour program). In general, all films, programs, viewings, accreditations, forms, lists and mail jobs are related to a specific Event.
A film is a unique title, produced in a certain year, created by one or more directors and producers.
Films can be easily confused with film copies, for example: a DCP is not a film, it’s a film copy.
A film copy is either a physical or digital carrier that holds the audiovisual data of a film. Film copies of the same film may vary in quality (resolution, sound format), language (subtitles, dialogue) as well as purpose (screener, master, archive copy).
A label set is a collection of labels that can be assigned to a property. For example, labels in the the label set ‘Countries’ can be assigned to the property ‘Production country’ of a film. A label set can be organized using label categories. For example, the label set ‘Countries’ is divided in two categories: ‘Common countries’ and ‘Less-common countries’.
A list is a collection of items of any type (such as films, contacts, organizations, reviews, viewings, and so on) that you can share with others or use privately. A list can be either dynamic (based on filters) or static (hand-picked items). For more information, see Working with Lists.
Mailroom is a Filmchief module that enables you to send personalized e-mails to your contacts or guests. For more information, see Sending personalized mass emails using Filmchief Mailroom.
An order is a collection of products, assigned to a specific person, that can be paid for. An order is either created by the festival (for example, when sending a payment request to a guest) or by the customer (using a shopping cart).
A price level is a modified (usually reduced) price of a product.
A product represents something that can be sold using the Filmchief Shop and/or Filmchief Ticketing modules. A product has name, a description and a base price.
Filmchief users have one or more roles, that reflect their job at the festival. Roles define the way Filmchief presents relevant information. Each role has a specific set of permissions, that apply to all users who have that role.
Screening rooms are customizable video libraries that can be made accessible to a specific group of people. For more information, see the Screening rooms documentation.
A shift defines a task that must be fulfilled by a specific person during a certain period of time, usually at a specific location. A shift can optionally be linked to a viewing. For more information, see the Shift planner documentation.
A time frame is a period of time in which something occurs or is planned to take place. For example, volunteers can indicate their availability to work during a specific time frame. For more information, see the Shift planner documentation.
A user account is owned by a person who has access to Filmchief (internal) or the Filmchief Portal (external). A user account can also simply represent a person, without providing access to Filmchief at all (inactive or sleeping account).
Before an account can be used, it must be activated by validating the e-mail address registered to the account. Once activated, the account is protected with a password of at least six characters, chosen by the person who owns the account.